Frequently Asked Questions

Simply sign in with Google or create an account - that's it! You'll automatically start with our FREE Starter plan (1 worksheet per week, 1 subject). No credit card required!

Our platform works on tablets, smartphones, and desktop computers. For the best drawing experience, we recommend using a tablet with a stylus, but it's not required.

No downloads required! Infinity Learn Hub works entirely in your web browser. Just visit our website and log in from any device.

During signup, you'll select from Math, English, Physics, and Chemistry. You can change your subject selection anytime from your account settings.

Our worksheets focus on application-based learning with real-world word problems. Instead of just computational skills, we develop critical thinking and problem-solving abilities.

This depends on your plan: Explorer (1/day), Scholar (5/day), or Master (10/day). Unused worksheets don't roll over to the next day.

Yes! All completed worksheets remain accessible in your dashboard for review and practice.

You can review your work and try different approaches. We're working on adding hints and guidance features to help with problem-solving.

Yes! We offer worksheets for various skill levels. We're continuously improving our content to better match different learning needs.

Plans start at Contact for pricing USD (Contact for pricing CAD)/month for 1 worksheet per day in one subject. Scholar is Contact for pricing USD (Contact for pricing CAD)/month for 5 worksheets/day in 2 subjects. Master is Contact for pricing USD (Contact for pricing CAD)/month for 10 worksheets/day in all subjects. Annual plans save 20%.

Yes! You can upgrade or downgrade your plan anytime. Changes take effect immediately, and billing is prorated accordingly.

The Starter plan is FREE forever and includes 1 worksheet per week and 1 subject access. No credit card required! Upgrade anytime to get more worksheets and subjects.

Subject access depends on your plan: Explorer includes 1 subject, Scholar includes 2 subjects, and Master includes all subjects (Math, English, Physics, Chemistry). Simply upgrade your plan to access more subjects.

Absolutely! Cancel your subscription anytime from your account settings. You'll retain access until the end of your billing period.

Monthly subscriptions can be cancelled anytime with no future charges. For other refund requests, please contact our support team.

First, ensure you're using a supported browser (Chrome, Safari, Firefox, Edge). Clear your browser cache and try again. For stylus issues, check your device's pressure sensitivity settings.

Our system saves your work as you complete worksheets. If you're experiencing issues, check your internet connection and try refreshing the page.

Close other browser tabs, ensure you have a stable internet connection, and clear your browser cache. The platform works best with modern browsers like Chrome, Safari, or Firefox.

Currently, you need an internet connection to use the platform. Offline functionality is on our roadmap for future development.

Click 'Forgot Password' on the login page. Enter your email address, and we'll send you a secure reset link.

Earn badges and points by completing worksheets, maintaining streaks, and reaching milestones. The system tracks your progress and celebrates your accomplishments.

Compare your progress with other students. Leaderboards show points, streaks, and completed worksheets while keeping your personal information private.

Yes! Teachers can create assignments and track student progress through our admin tools. We're continuously improving these features.

We're working on adding concept explanations and educational content. Currently, worksheets focus on problem-solving practice.

Your dashboard shows detailed analytics including completion rates, accuracy scores, time spent, and areas for improvement across all subjects.

Absolutely. We use enterprise-grade encryption and follow strict privacy protocols. We never sell or share your personal information with third parties.

Yes, all your work is encrypted and stored securely in the cloud with automatic backups. Only you and authorized teachers can access your submissions.

Yes, we are fully compliant with COPPA, FERPA, and PIPEDA regulations, ensuring the highest standards of student privacy and data protection according to both US and Canadian educational and privacy laws.

Yes, you can delete your account anytime from your settings. This will permanently remove all your personal data from our systems.